Privacy Policy

Last updated

8 April 2026

1. Who we are

Shiatsu Shane is a UK-based massage therapy service operating as a sole practitioner. If you have any questions about this policy, please contact us at shiatsushane@gmail.com.

2. Information we collect

This website itself only collects limited technical and cookie information needed for core site functions. When you book an appointment, your information is entered into our embedded booking system provided by Acuity Scheduling. When you browse the shop or place an order, product, cart, checkout, contact, billing, delivery, device, and transaction information may be processed through Shopify and its checkout systems.

3. How your data is used

Booking information is processed and stored by Acuity Scheduling. Shop order information is processed through Shopify. Shiatsu Shane can access relevant booking and order details in order to manage appointments and purchases, communicate with clients and customers, provide services and products, arrange fulfilment, and meet legal, accounting, and insurance obligations.

• Manage and confirm appointments
• Communicate about bookings and scheduling
• Provide massage therapy services
• Process online orders, delivery details, and customer support requests
• Maintain shopping cart, checkout, payment security, and fraud prevention functions
• Meet legal and insurance requirements

We do not store full booking or checkout card details directly on this website.

4. Payments

Appointment payments may be processed securely through Acuity's integrated payment providers. Product purchases are processed through Shopify's secure checkout and payment infrastructure. Shiatsu Shane does not store full payment card details on this website.

5. Third-party providers

We rely on third-party providers to deliver parts of the website and related services. This includes Acuity Scheduling for appointment booking and Shopify for ecommerce features such as product browsing, cart, checkout, payment processing, and order management. Their privacy notices may also apply when you use those services. Shopify's privacy information is available at shopify.com/legal/privacy.

6. Cookies

This website uses essential cookies to ensure it functions correctly, enable embedded booking functionality, support Shopify shopping features such as cart and checkout, and remember cookie preferences. We do not use marketing or advertising cookies on this website.

7. International processing

Some third-party providers, including Shopify, may process data outside the United Kingdom. Where this happens, they are responsible for using appropriate safeguards under applicable data protection law.

8. Your rights under UK GDPR

You have the right to request access to your personal data, request corrections, request deletion where applicable, restrict or object to certain processing, and lodge a complaint with the ICO.

ICO website: ico.org.uk

9. Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page.